Customer relationship

Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers. It enables businesses to streamline the productivity of their organizations by optimizing sales cycles and marketing strategies, and upselling as well as capitalizing on customer-related data and analytics.

Customer relationship management helps businesses to analyse the behaviour of their customers and update their business operations to ensure that customers are treated in the best possible way. It helps a business to recognise the value of its customers and to focus on improved customer relations. The better you understand your customers, the more responsive you can be to their needs.

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Key Features
Event Tracking

Track your customers’ complete lifecycle—from a website visitor to a sales qualified lead and ultimately, a loyal customer.

Deal Management

Freddy, your AI-powered assistant, provides a bird's eye view of the ongoing deals and highlights those that need your immediate attention.

Advanced Reporting

Gain actionable insights on sales performance with in-depth analytics. Create custom reports, and schedule them to be delivered to your inbox.

Automated & Personalized Emails

Personalize, schedule, and even automate emails and nurture journeys to go at the right time to the right audience.

Mobile CRM

Sell on the go effortlessly. Log calls, respond to leads, check-in to meetings, and analyze dashboards from anywhere.

Built-in Phone & Chat

Contextually engage with your prospects and customers on their preferred channels—Phone, Chat, or Email.

Sales channel dashboard

From the sales Team Dashboard under reporting, one can preview all the operations and sales channel results at a glance. It is imparted to the entire system so every income stream is incorporated into it: Sales, e Commerce, PoS, and so on

Convert Leads into Opportunities

Opportunity is a certified lead. The particular arrangement has met certain criteria and show a high incentive to the business, or a high likelihood of closing, you have to get the enough subtleties from your visitors. On the off chance it matches with your business intrigue, you can change over them into opportunities.

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